Odoo FINANCES | OPÉRATIONS | PROJETS

Learn everything you need to grow your business with Odoo, the best management software to run a company at https://www.odoo.com/slides.

In this video, learn how to create Service Level Agreements (SLA) and manage them, in Odoo Helpdesk application.

Other lessons related to this video:
- Helpdesk Overview: https://www.odoo.com/r/Tsw
- Receiving Tickets: https://www.odoo.com/r/398r
- Manage SLAs: https://www.odoo.com/r/Qrh

Need more information about Odoo apps?
https://www.odoo.com/documentation/user

Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.

Learn everything you need to grow your business with Odoo, the best open-source management software to run a company, at https://www.odoo.com/slides.

In this video, learn how to easily access tickets, see KPIs, create/manage teams, configure ticket types and stages, and pull reports in Odoo's Helpdesk application.

Need more information about Odoo apps?
https://www.odoo.com/documentation/user

Discover Odoo, schedule a demo, or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.

Learn everything you need to grow your business with Odoo, the best management software to run a company at https://www.odoo.com/slides.

In this video, learn how to add and streamline multiple sources from where users can open their tickets, in Odoo Helpdesk application.

Other lessons related to this video:
- Helpdesk Overview: https://www.odoo.com/r/Tsw
- Receiving Tickets: https://www.odoo.com/r/398r
- Manage SLAs: https://www.odoo.com/r/Qrh

Need more information about Odoo apps?
https://www.odoo.com/documentation/user

Discover Odoo, schedule a demo or start your own Odoo revolution for free (no credit card required), at https://www.odoo.com.

As your business grows, having the right tool to support your helpdesk team on recording, tracking, and managing issues raised easily and efficiently is key!

In this talk, which will be filled with use cases, you will be introduced to the after-sales features implemented in Helpdesk:

- Refunds (issue credit notes from tickets);

- Repairs (generate repair orders for broken items from tickets);

- Coupons (grant promotional coupons from tickets);

- Returns (return products from tickets);

- Integration with the Field Service app.

Join us!